Viewing Alerts

An alert is a message that indicates a failure or problem with a printing device. By viewing and alert and its details, you can often troubleshoot and solve many printer problems.

To view alerts:

1. Click Monitoring.

2. In Monitoring pane, choose Xerox Printer>Alerts.

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4. All alerts for the Xerox printer will be indicated in the Alerts pane.

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6. 4. The Alerts pane identifies the following alert attributes: IP address, name, resolution state, and the date the alert was created. To view more alert details, select a printer. The Alert Details pane opens below the alerts list.

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   Note: For more information on alert details, see Appendix A.

To view possible alert remedies:

1. From the Alerts pane, select a printer. .

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3. Go to the Actions pane. From the SNMP Network Devices Tasks, select Open Web Console of Xerox Device.

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5. The printer’s Web Console opens, providing an additional level of details for printer status and configuration.

6. Click Error. The Close the Front Cover screen opens, providing a diagram and instructions for the solution.

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